Protect yourself from fraud

FRAUD & FINANCIAL INSTITIONS

Fraudsters try to impersonate financial institutions, often using a similar name, logo, or publicly available names of employees or management. A popular mass marketing scam is known as Advance Fee Fraud; characterized by the fraudster posing as a representative of the company, falsely promising a product or service such as a loan. The consumer is often approached through a telemarketer, email, or in person. The consumer is asked to pay a fee in advance (sometimes referred to as an application or processing fee) and the fraudster take the funds.

Fraud Tips

Ways to tell its fraud

At Haventree Bank, we follow strict procedures when contacting our customers or processing payments. Here are a few important facts to help you recognize potential fraud:

  • We do not offer personal or business loans.

  • We never solicit business through telemarketers or unsolicited emails.

  • We do not charge an application fee.

For more information on mass marketing and other types of fraud, including what to do if you have been approached, please visit the Canadian Anti-Fraud Centre.

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WHAT’S NEXT

Have questions?

Contact our Client Care team with any questions. We’re here to guide you every step of the way.

Haventree Bank is a Member of Canada Deposit Insurance Corporation (CDIC).

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