Customer service & support
Happy Holidays!
Our Client Care team is here to support you. Whether you have a question, need a document, or want to share feedback. We're here to listen and make sure you get the help you need.
Wishing you a joyful and restful holiday season!
Mortgage Client Care
Wednesday, December 24, 2025: Open until 2:00 P.M. (ET).
Thursday, December 25, 2025: Closed.
Friday, December 26, 2025: Closed.
Wednesday, December 31, 2025: Open until 2:00 P.M. (ET).
Thursday, January 1, 2026: Closed.
Toll-free: 1.855.272.0051
T: 647.277.0051
F: 416.342.1095
Mortgage Broker Portal Support
Wednesday, December 24, 2025: Open until 1:00 P.M. (ET).
Thursday, December 25, 2025: Closed.
Friday, December 26, 2025: Closed.
Wednesday, December 31, 2025: Open until 1:00 P.M. (ET).
Thursday, January 1, 2026: Closed.
Quebec ONLY: Friday, January 2, 2026: Closed.
Toll-free: 1.855.272.0053
GIC Deposit Support
Wednesday, December 24, 2025: Open until 1:00 P.M. (ET).
Thursday, December 25, 2025: Closed.
Friday, December 26, 2025: Closed.
Wednesday, December 31, 2025: Open until 1:00 P.M. (ET).
Toll-free: 1.855.272.0050
WHAT’S NEXT
