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Seniors Code of Conduct

Our Commitment to the Delivery of Banking Services to Seniors

At Haventree Bank, we aim to have a positive impact on people’s lives by always prioritizing their needs. Since the introduction of the Code of Conduct for the Delivery of Banking Services to Seniors (the Code can be found here) in 2019, we are committed to incorporating best practices to meet the needs of our senior customers (aged 60 and over), under the leadership of our Seniors Champion. Haventree Bank follows the principles below to ensure our senior customers have a safe and more empathetic banking experience.

For more information on programs for seniors, please visit or your local Service Canada office.