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Customer Centre

COVID-19: We are here for you when your world turns upside down

We understand this is a time of uncertainty as the events around COVID-19 continue to evolve. Please be assured, we are here to help.

If you have experienced a loss of income please click here for answers to Frequently Asked Questions. You can also reach out to us at clientaccounts@haventreebank.com or by phone at 1.855.272.0051. Tell us your story and we will find the best way to help you with your mortgage in this challenging time.

To each their own mortgage. Haventree Bank offers alternative residential mortgage solutions tailored to individual situations – because we know that most lives are full of ups and downs. Which is why we listen closely to each customer. With a wide network of mortgage brokers, you’ll find a trusted professional who’ll work closely with you to find the right solution for your mortgage needs. Our mortgage brokers are fully licensed, and have extensive experience and knowledge to help you secure the best mortgage for your personal or professional requirements.

Business For Self

Do you have your own business? Are you finding financing challenging for your home loan? If you are a sole proprietor, in a partnership, or are incorporated, Haventree Bank has flexible mortgage solutions specifically suited to your needs. We offer one to five (1-5) year terms with very competitive rates.

Bruised Credit

You’re not alone. When life events play havoc with your mortgage needs – job loss, divorce, illness, etc. – Haventree Bank is here to help you with alternative residential mortgage solutions that’ll get you back on your feet in no time. Consult one of our mortgage brokers today and he or she will expertly structure a program with a mortgage solution designed to help you repair your credit quickly.

Thin or No Credit

Being new to the world of credit shouldn’t stop you from meeting your dreams of home ownership. At Haventree Bank, our mortgage brokers know the challenges you can face when securing a loan without a strong credit history. Contact our mortgage brokers to learn how you can be on the way to securing an alternative residential home mortgage today.

Ready to apply or need expert advice?

Get in touch with a Haventree Bank approved broker.
Get in touch with one of our Business Development Managers.

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Existing Customer Tools

Missed a Payment

We’re here to listen. Speak with a mortgage specialist who’ll provide you with the best advice.

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Mortgage Renewal

When the time comes for your clients to renew their mortgages, we’ll give you the right mortgage options.

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Mortgage Prepayment

Access our online prepayment calculator or talk with us about the prepayment options that are available.

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“I have been with this bank for almost 2 years. I have renewed my mortgage with them a second time. They have been great to deal with! Always helpful. Definitely recommend.”

Need more information?

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